Everybody has been there—you order product ‘X’, when it comes time show it off and make your dive buddy jealous, you find out he got the top of the line product ‘Y’!!! At DiversWarehouse.com we understand, we have a no-hassle policy regarding returns that have not been used. Simply call us toll free at (866) 566-9338, and let us know to expect it. Our address is:
4042 Hwy 17 Bus.
Murrells Inlet, SC 29576
Maybe you used the product and it wasn’t what you expected. We might still be able to help you out, just give us a call. Our goal is to keep you happy, and to exceed your expectations.
Our Return Policy:
- If it is within 30 days and the items are new with original packaging, there is a 100% credit or refund on any item. Shipping charges still apply.
- If it is between 30 – 90 days and the items are new, there is just a 15% restocking fee. Shipping charges still apply.
- We do not cover shipping back to our warehouse unless the product is defective.
RETURN POLICY ON FREE GROUND SHIPPING
Refunds for any returned Free Shipping items will be deducted by the amount of the free shipping incentive from the original order. Special order or handling fees may still apply.